This Privacy Policy explains what information Vif ("Vif", "we", "us") collects when you use the Vif app or write to us through joinvif.com, how we use it, and the choices you have. Vif is a social discovery and dating app for adults 18 and older.
1. Information we collect
| Category | Examples | Source |
|---|---|---|
| Account | Email address, name, username, date of birth, gender | You, at signup |
| Profile | Photos and videos, bio, interests, prompts, voice recordings, social links, optional birth place & time (astrology features) | You |
| Location | Precise device location (GPS), collected with your permission to power discovery — other users only ever see an approximate distance, never your coordinates | Your device (with permission) |
| Verification selfie | A selfie you submit for Real Check, our optional photo verification, compared against your profile photos by our review team to grant the verified badge. It is never shown to other users | You (optional) |
| Activity | Likes, matches, blocks, reports, card game invitations, First Look requests and times, and in-app messages you send and receive | Your use of the app |
| Purchases | Subscription tier and purchase records (via Apple; we never see your card details) | Apple |
| Device | Push notification token, device type, app version, diagnostic logs | Your device |
| First Look | Live video and audio of a First Look call, relayed between the two of you in real time and never recorded or stored; plus when a First Look was asked for, scheduled and held, and your private choice afterwards | You (optional) |
| Support messages | Your name, email, chosen topic and message when you write to us through the Customer care form on joinvif.com (plus the page you sent it from) or through Chat with Vif in the app | You |
2. How we use it
- To run the Service: creating your profile, showing you to nearby users, matching, messaging, and notifications.
- Safety and moderation: enforcing our 18+ requirement, reviewing reports, moderating content, verifying profile authenticity (Real Check), and preventing fraud, spam, and abuse.
- Purchases: validating subscriptions and delivering paid features.
- Improvement and support: debugging, understanding usage, and responding to your requests.
Support messages are used only to answer you and to fix what you told us about. We keep them while the matter is open and for a reasonable period afterwards, then delete them.
We do not sell your personal information, and we do not use your data for third-party advertising.
3. What other users see
Your profile (name, age, photos and videos, bio, prompts, voice intro, interests, social links you add, verified badge if you have one, and approximate distance) is visible to other users as part of the Service. People you like may see that you liked them. Your date of birth, email, precise location, birth details, and Real Check selfie are never shown. Messages are visible to their recipients.
4. Who we share it with
- Service providers that host and operate our infrastructure: Supabase (database, authentication), Cloudflare (media storage/CDN), LiveKit (relays First Look video calls live; nothing is recorded or stored), Apple (Sign in with Apple, payments, push notifications), and our email delivery provider. They process data only on our instructions.
- Legal: when required by law, or to protect the rights, safety, and security of users and the Service.
- Business transfer: if Vif is involved in a merger, acquisition, or sale of assets, your information may be transferred with appropriate protections.
5. Retention and deletion
We keep your information while your account is active. You can delete your account in the app (Settings → Your account → Delete account); this permanently removes your profile, photos, matches, messages, and related data from our production systems, with residual copies removed from backups on a rolling basis. Some records may be retained where required by law (e.g. purchase records) or to enforce our Terms (e.g. records of bans). Verification selfies are used solely to confirm your photos and are deleted once your account is deleted.
6. Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can correct or delete your information directly in the app; for a copy of your data or any other request, contact [email protected]. If you are in the EEA/UK, you may also lodge a complaint with your data protection authority.
7. Security
We use industry-standard safeguards: encrypted transport (TLS), row-level security on our database, scoped credentials, and server-side verification of purchases. No system is perfectly secure; please use a strong, unique login and report any suspected breach to us.
8. Children
Vif is strictly for users 18 and older. We do not knowingly collect information from anyone under 18, and we enforce a minimum age both in the app and at the database level. If you believe a minor is using the Service, contact [email protected] and we will investigate and remove the account.
9. International transfers
Our main database is hosted in India (Mumbai), and our service providers may also process data in other countries. Where required, we rely on appropriate safeguards such as standard contractual clauses.
10. Changes
We may update this policy from time to time. Material changes will be announced in the app or by email. The current version is always available at this page.